1. Overview
DOREVIX GLOBAL RETAIL LTD (“DOREVIX”, “we”, “us”) is a private limited company registered in Cyprus under registration number ΗΕ 482001, with its registered office at Χρυσάνθου Μυλωνά 1, PANAYIDES BUILDING, 2nd floor, Office 1, 3030 Limassol, Cyprus. We are the data controller responsible for your personal data when you use this website.
We are committed to protecting your privacy and handling your data transparently. This policy describes what we collect, why, and the rights you have over your information.
2. Data we collect
We only collect what we need to respond to your enquiries and process your orders:
- Contact details — name, email address and phone number you provide when placing an order request or contacting us.
- Order information — the products you select, quantities and any notes you include with your request.
- Technical data — basic device and browser information, and data stored locally in your browser (such as your cart) to make the site work.
We do not process online card payments on this website, so we do not collect payment-card data through it.
3. How we use your data
- To contact you about an order request and arrange delivery and payment.
- To respond to your questions and provide customer support.
- To operate, secure and improve our website.
- To comply with our legal and accounting obligations.
4. Legal bases for processing
Under the GDPR, we rely on the following legal bases:
- Performance of a contract — to process and fulfil your order request.
- Legitimate interests — to run our business, prevent fraud and improve our services.
- Consent — where you have given it, for example for non-essential cookies.
- Legal obligation — to meet tax, accounting and regulatory requirements.
5. Sharing & disclosure
We never sell your personal data. We may share it only with trusted parties who help us operate, such as logistics and delivery partners, IT service providers, and professional advisers — and only to the extent necessary. We may also disclose data where required by law.
6. Data retention
We keep personal data only for as long as necessary for the purposes described above, including to satisfy any legal, accounting or reporting requirements. Order and invoice records are typically retained for the period required by Cypriot law. When data is no longer needed, we securely delete or anonymise it.
7. Your rights
Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate data;
- request erasure of your data (“right to be forgotten”);
- restrict or object to certain processing;
- request portability of your data;
- withdraw consent at any time; and
- lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.
To exercise any of these rights, contact us at hello@dorevix.com.
8. Security
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work continuously to safeguard your information.
9. International transfers
Your data is primarily processed within the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest version. Significant changes will be highlighted on this page.
11. Contact us
For any privacy questions or requests, contact us at hello@dorevix.com or by post at DOREVIX GLOBAL RETAIL LTD, Χρυσάνθου Μυλωνά 1, PANAYIDES BUILDING, 2nd floor, Office 1, 3030 Limassol, Cyprus.